Your WIC Food Balance shows the foods and the amounts available to your family between specific dates. As you shop and use your WIC food, your Food Balance will change. Be sure to shop for all of the foods in your WIC Food Balance within the allowed dates.
How do I find my food balance before I shop?
What happens if I misplace my WIC Card?
Give us a call at 1-888-999-6897 and we will mail you a replacement WIC Card.
What happens if I leave my WIC Card at the store?
First, call the store to see if they can locate your card. If they cannot, give us a call and we will be happy to send you a replacement card.
What can I do if I recently purchased WIC items that were spoiled?
Bring your receipt and the spoiled item to the Customer Service Desk at the store to request a return or exchange. If you have any issues with this process, please contact us for further assistance.
Where can I find the start and end dates of my family’s food benefits?
Once you know your dates, make sure you add them to your calendar.
Can I share my CA WIC Card pin with anyone?
We recommend you keep your pin safe and only give it out to family members you trust. If you lose benefits because someone bought them without your authorization, we, unfortunately, can’t add those benefits back onto your card.
What can I do if I forgot my pin number?
Call the toll-free number on the back of your card for help.
Remember, if you enter your pin incorrectly at the store after 4 tries, your WIC Card will be locked and you will not be able to get your WIC foods.
What happens if I have issues at the store?
Ask to speak to a manager to see if they are able to assist you with the issue at hand.
Who can I call if I have issues with the WIC application?
You can contact the customer support number: 1-844-469-3264, for further assistance.
Breastfeeding Support